At exactly 18 days from now, my 1st anniversary will commence (as a aprt of my team in the office). I rememdered, I landed on this job when someone took me as his back up and then history follows.
I meet new friends, new smoke-buddies and a new environment after a year of taking calls. Now, my task is more than just "Thank you for calling...(then goes the openeing spiel)" but more on Service level, AHT, Occupancy, DVR, staffing, ACW and the likes. I can't even imagine why i came to this job. With no perfect training and less things i knew of being in RTR, I travelled this new journey with the help of my colleagues. Blessed by good thinking, i easily grasp those and applied it to what my work should be. Alas! Being an RTR has one great experience that i could not forget in this BPO world.
My being one year though (in the next 18 days) in RTR is now tested with chaotic situations that me, myself can say a great factor why i need to move on. This turmoil needs to be forgotten but as days pass, its just getting worst and worst. People come and go. People leaving some other friends behind and people quitting the business of dealing with numbers. NAY! what an exhaustion so it seems.
As i foretold on my previous blogs, i did have an interview with the other company. ITs the same world where im wandering at. Its still a BPO. But this new journey im trying to take is hindering me from moving on.
Despite of this opportunity, there is something pulling me to be back on my senses? Who do i consider leaving this company? I am about to turn 3 years by next March. And, why so sudden?
First, the scene i am seeing in our department is trying to give me some negative aura that i should leave. My closest friends have done their plans. Some of them are now in some other else's playground. Some are planning to take a leap and some are bethroted with their task and will stay. Its as simple as goodbye and hello. Goodbye to the company, hello to the new one. Goodbye to my colleagues, hello new peers.
Second, I might need to breath new air. I might need to face new people and i might need to mingle with new acquaintances. I am not soaked up though with what my company is giving me but change is always a better way to move on.
Lastly, I am to widen everything that i know.
BUt i can't still do it today. Not for now that everything is making me happy while i am at work. Quitting has never come to me and will never come to me unless i say so and utter those words.
I just so love my people. I just so love my job but its just that there are reasons why I am torn to choose between what and what or which is which and who are who.
(sighs!)
1 comment:
eeeeeeee! ikaw na balingkinitang umaRTR! hahaha
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